Mopars top JD Power IQS™ but Chrysler, Alfa don’t fare well

Mopars topped J.D. Power’s 2021 Initial Quality Survey (IQS™), which, since it only tests vehicles for the first 90 days of ownership, tends to reflect factory inspection and telematics systems more than long-term quality. Topping the list remains a high achievement.

Of most importance, Ram pushed its way up to be the very top brand; the Ram 2500 and 3500 were the top heavy duty pickups, and the Ram 1500 ranked only behind the Toyota Tundra. The 1500 was in third lace last year, and 21st place in 2019.

Dodge was the #2 brand, and Jeep was #8, tied with Hyundai, up from #11.

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2021 Ram 2500 Power Wagon axles

Within the individual segments (of which there are 18), Mopars were #2 and #3 in Large Car (Chrysler 300, Dodge Charger), behind the Nissan Maxima; #3 in Midsize SUV, behind the Nissan Murano and Chevrolet Blazer; #1 in Midsize Pickup, ahead of the Ranger and Colorado; #2 in Large Light Duty, between the Tundra and Titan; and tops in Large Heavy Duty, ahead of Ford.

Chrysler was the worst brand in the entire industry, presumably due to the Pacifica. For the first time, Chrysler managed to underperform Tesla, which was the third worst brand; the only brand close to Chrysler was Audi.

It was a good survey for the Americans, with Ram, Dodge, Jeep, Chevrolet, and Buick all topping the industry average; Ford equalling the average; and Lincoln and GMC falling just below. Cadillac easily beat Mercedes, Acura, Land Rover, Volvo, and Audi. Alfa Romeo did well for Alfa Romeo, coming in well below average but ahead of Volvo, VW, and Audi; Fiat did not have enough sales to make the list at all. Lexus was the top luxury brand, by a good margin; but Genesis beat every luxury brand other than Lexus. The next best luxury brands were Lincoln and Porsche, both just below average. But see for yourself:

2021 JD Power IQS

David Zatz started what was to become the world’s biggest, most comprehensive Mopar site in 1994 as he pursued a career in organizational research and change. After a chemo-induced break, during which he wrote car books covering Vipers, minivans, and Jeeps, he returned with some friends to create StellPower.com, which is intended to end up as an enduring partnership. Contact him at (973) 925-6058 or check out the new junkyard/slant six book he edited.

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