Dealers protesting new real-pricing rule; FTC taking citizen comments

Some dealers are advertising the list price of cars on their web sites, then demanding up to $5,000 above list as well as, in some cases, over $2,000 for filing paperwork with states, not including government fees or taxes. The Federal Trade Commission has proposed rules which would, among other things, require dealers to advertise actual selling prices (including paperwork fees).

The rules would also ban add-ons that provide no benefit, require online lists of prices for optional finance and insurance products, stop dealers from misleading customers about lease rates by using false online claims, and stop including rebates which aren’t available to everyone in the listed prices. The exact rules can be seen in this PDF file (at ftc.gov)

feldman cdjr (jeep dealer)
This photo is only used for illustration.

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The National Auto Dealers Association is furiously fighting these proposed rules, which were  passed by a four-to-one vote by the FTC’s commissioners. NADA chief Michael Stanton claimed the requirements were “completely unwarranted, redundant and ineffectual,” and wrote that the “complexity” of the new rules would increase prices (they would certainly increase advertised prices). NADA’s position is generally that dealers are honest and need no regulation.

The FTC developed the rules after analyzing its own actions against certain dealerships and gathering a good deal of input from car buyers. The agency noted that more than half of dealerships’ gross profit ($2,444 per car in 2020) was from financing and insurance and add-on services (“F&I”). Used cars brought even higher profits, $2,675 per vehicle, more than a third of which came from F&I. Since then, with car shortages across the industry, dealerships have taken advantage of the situation by tacking on extra fees and posting cars on their web sites which have already been sold—at prices that are unattainable.

Stellpower conducted a brief survey of local dealerships and discovered that the majority of dealers are charging above list price, and also telling customers they can come in for test drives of cars they do not actually stock. The price above list varies between $500 (plus a mandatory $2,000 “paperwork fee”) to $4,000-to-$5,000, the latter in force at every Hyundai-Kia dealer contacted and one Chevrolet dealer out of three contacted.  The dealership pictured below was not part of this exercise. 

To file a comment, see the Regulations.gov comments site.

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sixpackdan

There is a very real reason their known as “stealership” They are ruthless, if this kind of regulation goes through they will find another way to rip customers off. WHY cant companys just have a “delivery” center. You buy online and go pick up at the closest center. Problem solved

jerry brentnell

don’t they do just that in europe? ,like volkswagon, mercedes-benz, where you go to the factory and watch your car finish built and you get it right there! chrysled did it years ago! the shriners used to go pickup their imperials at the factory!

Geoff

Dealers have been begging for this type of intervention. They’re getting what they deserve.

Joe schepis

Dealers are disgraceful and hopefully the manufacturer will eliminate the need to use the dealers to buy a new car.

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