Pietro Gorlier in charge of Stellantis parts and service

The urbane Pietro Gorlier, a man willing to patiently sit and answer any question a journalist might have for hours (while sipping fresh espresso), has been put in charge of Stellantis’ global part and service.

While at Chrysler, Gorlier read every letter addressed to him, righting wrongs, investigating claims, and generally cleaning up any messes left by dealers, zone people, and warranty adjusters. He also pushed to have dealers modernize and provide services in ways that helped customers more—later hours, weekend openings, and fast oil changes—and led the move to checking each car’s OBDII codes up front as they were driven into the service bay. Under Gorlier, too, Mopar became a global Fiat Chrysler parts brand; and issued cars under their own brand.

David Zatz

David Zatz started what was to become the world’s biggest Mopar site (Allpar) in 1994. After a chemo-induced 2007-2010 break, during which he wrote car books covering Vipers, minivans, and Jeeps, he returned with Patrick Rall to create StellPower.com for daily news, and to set up MoTales for mo’ tales (Chrysler history and “permanent” car and truck pages). He most recently wrote Century of Chrysler, a 100-year retrospective on the marque.