William Kendall, who joined Chrysler in 1994 as a plant engineer at Trenton Engine, will lead North American Customer Experience starting on July 1.
Kendall rose through manufacturing quality positions, focusing on powertrain, over the years; he has a master’s in mechanical engineering and an MBA. He is moving to the new position, replacing David McDonald (who is retiring after 30 years at Chrysler/FCA US), from global responsibility for propulsion supplier quality.
